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Player Support
Technical Troubleshooting
How to share videos/screenshots on Xbox?
Please note that this article has been machine-translated. We are available for further information.
  1. Play the game on the Xbox console.
  2. When the error occurs or a specific moment in the game needs to be captured, press the "Xbox" button on the Xbox controller to bring up the guide menu.
  3. Navigate to "Capture & Share" or "Game DVR" (depending on your Xbox console).
  4. Select either "Record what happened", "Start recording" or "Capture screenshot," depending on the type of media you want to capture.
  5. Follow the on-screen instructions to save the video clip or screenshot.
  6. To transfer the captured media, you can share it through Xbox Live services or copy it to a USB drive.
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